1. Returns
No Refunds/Exchanges:
We do not accept returns or exchanges however we offer free corrections incase the item you purchased is defective. If you receive a defective item, please contact us at +91-9791660517 or stitch@cascadefashionhouse.com with details of the product and the defect within 7 Days of product received.
Upon receipt of the returned product, we will
fully examine it and notify you via
e-mail/SMS/Phone Call , within 24-48 hrs,
whether you are entitled for free correction of
defect, As all products sold by Cascade Fashion House
Services Pvt Ltd are made on order and keeping
client specification in mind.
Some items are non-refundable and
non-exchangeable. These include:
Items worn once
Alteration done by someone other than Cascade Fashion House On
Call Services Private Limited Refunds do not
include any shipping and handling charges shown
on the packaging slip or invoice. Shipping
charges for all returns must be prepaid by you.
You are responsible for any loss or damage to
your purchase during shipment. We do not
guarantee that we will receive your returned
item. Shipping and handling charges are not
refundable. Any amounts refunded will not
include the cost of shipping.
2. Exceptions
1. Order Cancelled – Incase of order been cancelled there will a 50% deduction from total value
2. No cash refunds – Refunds are made in form of Credit Notes/Credit Voucher/Or In Form Of Cascade Fashion House Money: Which is only redeemable with Cascade Fashion House Services Pvt. Ltd.
3. Other Refunds: Is subject to sole discretion of Cascade Fashion House Services & is done only via at par cheque/Online transfer or directly to source account Within 15 working days.